Author: admin

Communicate proactively. Many of us live in an overwhelmed state where we are constantly reacting to whatever is coming at us. This is an effective survival tactic, but our actions are then determined by what others send at us. Living reactively can also lead to disappointing others because we didn’t manage to deliver on a…

Collective intelligence outweighs individual intelligence. Several years ago, Google ran a study to determine what made teams effective. While one might think that an effective team depends on having the most capable individuals, Google’s researchers discovered that the members of the team mattered far less than how they interacted. The most effective teams rated highly…

Tell your story. Marketers have a concept called “share of voice”, where you want your product to be represented in the discourse in a similar or greater proportion to the share of the market it holds. A similar principle applies at work. If you are not telling the story of what you and your team…

If you want to be inclusive, perhaps try including the people you say you want to help in the decisions of what to do. Straight talk from Lily Zheng.

Repair the relationship. When we realize we’ve done something wrong, we often want to jump straight to what we’ll do differently in the future. But that skips a vital step: acknowledging the impact of our actions, and apologizing for what happened. I’ve had a few recent coaching conversations where clients realized they did not show…